When your new card arrives
Dispose of your old card securely
When you receive your new chip and PIN card you should cut up and dispose of your old card securely as you do now. However you should only do this once your new card has become valid.
Sign your chip and PIN card on the back
This will still be vital, as the signature will continue to be used for verification in certain situations (e.g. travelling abroad to a country where chip and PIN is not used or where a retailer has not upgraded to chip and PIN or where the card is used as a cheque guarantee card).
How will I know what my PIN is?
In the same way as today, your card issuer will mail you the PIN for your payment card(s). Where you already have a PIN for your card, your card issuer may send you a re-advice note. It will be important to remember the PIN for each of your debit and credit cards. Please contact your issuing bank for more details.
Can I choose a new PIN?
You will be able to keep the same PIN as you have now or change your PIN to a new four digit number at most UK cash machines. For more information on changing your PIN please contact the bank that issues your card.
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